Terms Of Purchase

Good makeup. Clear details. Please review these terms when shopping with Kosas.

Placing an order

Review your items, quantities and shipping information before completing checkout. Provide accurate contact, billing and delivery details so your purchase can be processed.

Products and prices

Product availability and prices may change. Products displayed on the site may be out of stock or discontinued. We aim to display product colors accurately, but their appearance can vary depending on your screen. Typographical errors in product or pricing information may occur.

Payment

The payment methods available for your purchase are shown at checkout. Review the order total, including any shipping charges and applicable taxes shown there, before submitting your order.

Order changes

Orders are processed quickly. Contact our team within the first hour during business hours if you need to request a change or cancellation. Requests are not guaranteed once processing has started. Please check your details carefully before placing your order.

Shipping

Our Shipping Policy explains processing, delivery and destinations. Shipping times may vary. Once your order ships, you will receive a notification with tracking details.

Returns and exchanges

Eligible full-size products purchased from Kosas.com may be returned or exchanged within 30 days of purchase. Samples and items marked final sale are excluded. See our Return Policy for the full conditions and refund timing. Purchases from a retail partner must be handled by that retailer.

Questions about a purchase

Email LetsChat@Kosas.com or visit Contact Us. These purchase terms should be read with our Terms Of Use and Privacy Policy.